"Verba volant, scripta manent"
Spoken words fly away, written words remain

Consumer Rights Law

According to the Law No. 4077 on the Protection of the Consumer, "consumer"; means a natural or legal person who purchases a good or service for special purposes and ultimately uses or consumes it. In the draft law to amend some articles of this law, the consumer is defined as a natural or legal person who acquires, uses or benefits from a good or service for non-commercial or non-professional purposes. In addition to the Law on the Protection of the Consumer, the Regulation on Liability for Losses Caused by Defective Goods, the Regulation on Unfair Conditions in Consumer Contracts, the Regulation on Implementation Procedures and Principles Regarding Campaign Sales, the Regulation on the Procedures and Principles of Timeshare Contracts, the Procedures and Principles on the Applications of Package Tour Agreements Regulations are the legal texts that regulate this subject. As Adnan Gul Law and Consultancy Office, we provide consultancy on Consumer Rights Law.

  • Consumer arbitration committee
  • Cases and works in Consumer Courts
  • Door-to-door appeal